Who We Are

Executive Staff

Diana Ortiz, M.Ed., LPC, President and CEO

Diana is a passionate and creative leader with nearly 20 years of experience working for the wellbeing and safety of children, youth, and underserved populations. She has extensive experience inspiring, creating, managing, and enhancing programs and organizations to improve the safety and wellbeing of our neighbors. Diana is committed to working with underrepresented communities and leading the next generation of advocates and social services professionals while making systemic changes in our community. As President and CEO, Diana provides overall strategic direction to Doorways and plays a leading role in planning, fundraising, leadership team management, and operations. Diana originally came to Doorways in 2009 as the Child Mental Health Specialist. She was promoted to Clinical Director in 2012, and oversaw the full spectrum of Doorways’ client service delivery for more than five years. In 2018, Diana moved to Japan to serve as Family Advocacy Program Manager with the Marine Corps Community Services. After nearly three years in Iwakuni, Japan, Diana and her family returned to the Arlington area, and Diana served as the Director of Social Services for Ayuda until Doorways appointed Diana President and CEO of Doorways in 2020. Diana is a Licensed Professional Counselor (LPC) and registered clinical supervisor. She earned her bachelor’s in psychology from the Pontificia Universidad Javeriana in Bogotá, Colombia; her master’s in Counseling and Human Development from George Mason University; and her doctorate (ABD) in Counselor Education from George Mason.

Diana’s spouse and three children are her grounding force and endless supply of energy. When Diana is not chasing her kids around, she enjoys taking long walks and reading biographies.

Contact Diana at 703-504-9272 or by email.

Joy Myers, Chief Development Officer

Joy began her career out of college in service to five rural communities of Appalachia, as one of 50 Corporation for Enterprise Development Americorps VISTAs across the U.S. charged with piloting an asset-building program to promote pathways out of poverty. Twenty years later, Joy has been honored to serve a diverse handful of important missions, from economic development to housing, hunger to education. Today at Doorways, Joy brings her passion for social justice and her 20 years of fundraising experience to serve Doorways’ mission to create pathways out of homelessness, domestic violence and sexual assault. Joy is eager to forge connections that will further this mission and embolden the children, individuals, and families in our care to realize safe, stable, and empowered lives.

Outside of the office, Joy enjoys hiking, mystery novels, and rooting for the Hokies.

Contact Joy at (703) 504-9290 or by email.

Keri Thomas, LCSW​, Deputy Director of Programs & Clinical Services

Keri is a passionate advocate for social justice issues and supporting the most vulnerable and marginalized populations. Her time attending Loyola University in Maryland, learning about the Jesuit values and ideals, led to her participating in the Jesuit Volunteer Corps following her undergraduate studies; there, she worked in a homeless drop-in center and lived in community with other passionate young people for one year. Keri strives to provide trauma informed services and develop cohesive, strength-based teams. With more than a decade of experience serving vulnerable populations, Keri is a flexible and innovative leader focused on delivering client-driven services. As Deputy Director, Keri provides clinical direction and oversight to Doorways’ direct client services staff, managing program areas in domestic violence, sexual assault, prevention, shelter, homelessness prevention, counseling services, transitional housing, and financial counseling. ​Keri is a licensed clinical social worker in Virginia and the District of Columbia. Before Doorways, Keri worked at Friendship Place in Washington, DC, where she also participated on the District’s Interagency Council on Homelessness workgroup to assess and restructure future permanent supportive housing service delivery. Previously, Keri also worked at Pathways to Housing in DC and St. Joseph Center in Los Angeles, California providing assertive community-based clinical services to vulnerable populations. Keri also has experience working at UCLA Health Systems Rape Treatment Center. Keri earned her bachelor’s degree at Loyola University Maryland, and her master’s from the University of California Los Angeles.

In her free time, Keri enjoys cooking and spending time on the water.

Contact Keri at (703) 504-9274 or by email.

Susan Wasem, Human Resources Director

Susan is a human resources (HR) professional whose approach focuses on cultivating collaboration, community, and connection. With more than 10 years of experience in the fields of HR and nonprofits, Susan joined the team to support Doorways’ dedicated and committed staff in their essential and at times challenging work. As Doorways’ Human Resources Director, Susan oversees the administration of operational HR as well as employee relations, training, development, and performance management. Together with Doorways’ volunteer manager, Susan also trains and supports the corps of volunteers who are vital in carrying out Doorways’ mission. Susan earned her bachelor’s degree in psychology from Norfolk State University.

Contact Susan at (703) 504-9287or by email.

Tracy Carney, Chief Financial Officer

Tracy Carney, who joined Doorways in June 2013, provides leadership on financial management, accounting and reporting, and treasury management operations. Additionally, Tracy works closely with other members of the Doorways team to support agency operations and management. Tracy is a seasoned finance and accounting professional, whose career spans over 25 years. Her range of expertise includes accounting and financial reporting, financial planning, and operational accounting and controls. Prior to joining Doorways, Tracy served as an independent accounting professional, where she provided accounting services to a portfolio of profit and nonprofit companies. Additionally, she previously held a senior financial leadership position at a leading information technology and services company. Tracy began her accounting career at PricewaterhouseCoopers (formerly Price Waterhouse), where she served as a member of the firm’s audit and assurance practice. Tracy holds a B.B.A. degree from the College of William and Mary and is a Certified Public Accountant.

Contact Tracy at (703) 504-9295 or by email.